On the day we ate at this restaurant, they only had two servers and we believed one of them was in training. So, as one could imagine, the service was slow and they got our order mixed up two times. Aside from that, they were very polite and the food was very tasty. I would agree with the other reviewer on this restaurant--it is authentic as one will get. The prices were a bit spendy though, but then again, we were tourists in HI where all their prices seem outrageous.