I recently made a purchase at Jessica's Gems and felt like I was taken. I purchased a Catherine "Cici" Conarroe pendant and they charged me $25 for an 18" piece of black nylon cord, which I was later told was hard to get on the island. I found plenty of them at Walmart for a few bucks with pendants attached. When I questioned them, they told me buyer beware. No returns, not going back there.